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PDF created with BullZip freezes in Adobe Acrobat or Reader

Posted: Mon Mar 21, 2011 10:24 pm
by diehl10
We are using version 7.1.0.1218 with Ghostscript version 8.70.0.8. We are experiencing a problem with generated PDF files that are not able to be opened by Adobe Acrobat or Reader versions 9.2 and above. When trying to open them, Reader just freezes. Opening them in another PDF viewer, such as Google Docs or Foxit Reader, does work.

The documents in question start as PDF files that have been created using iText. These versions are able to be opened in Acrobat or Reader. At that point, if you use the PDF Printer to make a new PDF, the result is somehow corrupted for Adobe products.

Has anybody else ever experienced this? I am not able to attach files to this message, but I do have a before and after PDF that I can send along if that's possible. The final generated PDF is roughly double in size as the original.

Any help or direction would be appreciated.

Thank you,
Ryan