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After reinstalling Bullzip using the .exe, instead of the .msi, the user is still reporting the problem Additional thoughts?

To be clear, the H:\BILLS\_BulzipPDF folder is already there and the user was able to create PDFWriter jobs to that directory the first day I installed the software. It was actually the NEXT day that she tried to use PDFWriter again that she encountered Error 76. I’ve reinistalled the .exe and am wa...

Note: before reading Jacob's post today, yesterday I went ahead and unstalled the MSI, ran CCleaner, and then reinstalled with the latest EXE version. Guessing it shouldn't make a difference but reinstalled anyway. Awaitng user's test... will post back results. 1) Yes, the user has permission to man...

Greetings, we are testing PDF writer, latest version 9.0.2.144(?) for one user. Yesterday, I installed the program (Setup_BullzipPDFPrinter_9_2_0_1499 for GPO.msi) and it worked fine for the user. Today, when user runs the program, and while printing to a mapped drive, she gets an error: Error 76: E...