Error: 'The arguments are invalid'

Installation and setup related issues.

Moderator: jr

EagleTG
Posts: 4
Joined: Mon Jun 11, 2007 9:02 pm
Location: Near Allentown, PA

Error: 'The arguments are invalid'

Post by EagleTG »

During the installation process, at the end where it's creating the printer, we are presented with a dialog box that is titled "Printers" and the contents are "The arguments are invalid." with simply an OK button.

Clicking OK returns us to the installation program. At that point, we can click Finish, and it ends the install program. Upon checking the Printers folder, there is no BullZip PDF Printer installed.

Installation environment is a Citrix PS4 Server running on Windows Server 2003 SP1

Any suggestions?
Thanks!
EagleTG
Posts: 4
Joined: Mon Jun 11, 2007 9:02 pm
Location: Near Allentown, PA

Post by EagleTG »

Sorry for replying to my own topic... A few things have come to mind.

I've seen this thread, which describes my situation, but that fix doesn't appear to be doing it:
http://www.bullzip.com/phpBB/viewtopic. ... ight=#1900

Also, I'm trying to install the 3.0.0.222 version of BullZip. I'm running from a full administrator account on the machine, and am in "install mode".

One more update: Here's the info that JR requested in the prior thread about similar issues, just in case it comes in handy here. It's a 32-bit server with the 32-bit version of Windows 2003 Server. I've got the 3/25/2007 2:03pm version of bzpdf.dll with file size of 192,512 and version 3.0.0.27.
jr
Site Admin
Posts: 500
Joined: Sun Mar 26, 2006 12:28 pm

Post by jr »

That's strange. I have a test setup of a Windows 2003 Running Citrix PS4. It's also a 32 bit Intel based computer and I cannot reproduce the problem.

Could you try to run the following command line:

c:\windows\system32\rundll32.exe printui.dll,PrintUIEntry /ia /m "Apple Color LW 12/660 PS" /h "Intel" /v "Windows 2000" /f "C:\windows\inf\ntprint.inf" /u

Please change your system23 and windows folder according to your system. Send the command line back to me if you need to change it. Does it show the error?

Regards,
Jacob
EagleTG
Posts: 4
Joined: Mon Jun 11, 2007 9:02 pm
Location: Near Allentown, PA

Post by EagleTG »

When running that command, I get "The Arguments are Invalid"... Same error.

Thanks for the assist, let me know what to try next.

Update, I had mistyped the command. Once I corrected my mistype, it worked perfectly. I had entered 600 instead of 660 after the 12/. So what's next?

I tried re-running the setup, and it is still providing the error. It runs up to the "Creating Printer... (Can take more than a minute)" prompt, and I see two windows pop up in the upper-left which are installing the printer driver files. After the 2nd window pops up, the error appears.
jr
Site Admin
Posts: 500
Joined: Sun Mar 26, 2006 12:28 pm

Post by jr »

Could you zip and mail your ntprint.inf file from the c:\windows\inf folder? The mail address is info at bullzip.com.

Something tells me that your file is different from mine.

Regards,
Jacob
EagleTG
Posts: 4
Joined: Mon Jun 11, 2007 9:02 pm
Location: Near Allentown, PA

Post by EagleTG »

I have zipped and e-mailed the requested file. Thanks for your assistance!
Gee
Posts: 4
Joined: Wed Jul 11, 2007 8:32 am

HELP!!!!

Post by Gee »

I have the exact same issue have you come up with a solution? I have tried all the suggestions in this and other threads without success. Please help me... :cry:
/Lasse
jr
Site Admin
Posts: 500
Joined: Sun Mar 26, 2006 12:28 pm

Post by jr »

Hi,

We have seen this a couple of times now. Will you be so kind to create an installation log file for me? Please run the setup program with the parameter /LOG=c:\pdfsetup.log and post the content of the log file to this discussion thread.

Regards,
Jacob
Gee
Posts: 4
Joined: Wed Jul 11, 2007 8:32 am

Post by Gee »

Here's the log file

2007-07-23 15:22:17 Log opened.
2007-07-23 15:22:17 Setup version: Inno Setup version 5.1.12
2007-07-23 15:22:17 Original Setup EXE: E:\bulzip.exe
2007-07-23 15:22:17 Setup command line: /SL4 $7C0032 "E:\bulzip.exe" 3261677 74752 /LOG=e:\pdfsetup.log
2007-07-23 15:22:17 Windows version: 5.02.3790 SP1 (NT platform: Yes)
2007-07-23 15:22:17 64-bit Windows: No
2007-07-23 15:22:17 Processor architecture: x86
2007-07-23 15:22:17 User privileges: Administrative
2007-07-23 15:22:22 64-bit install mode: No
2007-07-23 15:22:22 Created temporary directory: C:\DOCUME~1\ADMINI~1.BSW\LOCALS~1\Temp\is-RUL0V.tmp
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.100
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.99
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.98
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.97
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.96
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.95
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.94
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.93
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.92
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.91
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.90
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.89
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.88
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.87
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.86
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.85
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.84
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.83
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.82
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.81
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.80
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.79
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.78
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.77
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.76
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.75
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.74
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.73
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.72
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.71
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.70
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.69
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.68
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.67
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.66
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.65
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.64
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.63
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.62
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.61
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.60
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.59
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.58
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.57
2007-07-23 15:22:22 SCAN SOFTWARE\GPL Ghostscript\8.56
2007-07-23 15:22:22 GPL key found.
2007-07-23 15:22:32 Starting the installation process.
2007-07-23 15:22:32 Creating directory: C:\Program Files\Bullzip
2007-07-23 15:22:32 Creating directory: C:\Program Files\Bullzip\PDF Printer
2007-07-23 15:22:32 Setting permissions on directory: C:\Program Files\Bullzip\PDF Printer
2007-07-23 15:22:32 Creating directory: C:\Program Files\Bullzip\PDF Printer\API
2007-07-23 15:22:32 Creating directory: C:\Program Files\Bullzip\PDF Printer\API\COM
2007-07-23 15:22:32 Setting permissions on directory: C:\Program Files\Bullzip\PDF Printer\API\COM
2007-07-23 15:22:32 Directory for uninstall files: C:\Program Files\Bullzip\PDF Printer
2007-07-23 15:22:32 Creating new uninstall log: C:\Program Files\Bullzip\PDF Printer\unins000.dat
2007-07-23 15:22:32 -- File entry --
2007-07-23 15:22:32 Dest filename: C:\Program Files\Bullzip\PDF Printer\unins000.exe
2007-07-23 15:22:32 Time stamp of our file: 2007-07-23 15:22:17.202
2007-07-23 15:22:32 Installing the file.
2007-07-23 15:22:32 Uninstaller requires administrator: Yes
2007-07-23 15:22:32 Successfully installed the file.
2007-07-23 15:22:32 -- File entry --
2007-07-23 15:22:32 Dest filename: C:\WINDOWS\system32\oleaut32.dll
2007-07-23 15:22:32 Dest file is protected by Windows File Protection.
2007-07-23 15:22:32 Time stamp of our file: 2000-04-12 14:00:22.000
2007-07-23 15:22:32 Dest file exists.
2007-07-23 15:22:32 Skipping due to "onlyifdoesntexist" flag.
2007-07-23 15:22:32 Will register the file (a DLL/OCX) later.
2007-07-23 15:22:32 Incrementing shared file count (32-bit).
2007-07-23 15:22:32 -- File entry --
2007-07-23 15:22:32 Dest filename: C:\WINDOWS\system32\olepro32.dll
2007-07-23 15:22:32 Dest file is protected by Windows File Protection.
2007-07-23 15:22:32 Time stamp of our file: 2002-05-08 07:47:44.000
2007-07-23 15:22:32 Dest file exists.
2007-07-23 15:22:32 Skipping due to "onlyifdoesntexist" flag.
2007-07-23 15:22:32 Will register the file (a DLL/OCX) later.
2007-07-23 15:22:32 Incrementing shared file count (32-bit).
2007-07-23 15:22:32 -- File entry --
2007-07-23 15:22:32 Dest filename: C:\WINDOWS\system32\asycfilt.dll
2007-07-23 15:22:32 Dest file is protected by Windows File Protection.
2007-07-23 15:22:32 Time stamp of our file: 2002-05-08 07:47:42.000
2007-07-23 15:22:32 Dest file exists.
2007-07-23 15:22:32 Skipping due to "onlyifdoesntexist" flag.
2007-07-23 15:22:32 Incrementing shared file count (32-bit).
2007-07-23 15:22:32 -- File entry --
2007-07-23 15:22:32 Dest filename: C:\WINDOWS\system32\stdole2.tlb
2007-07-23 15:22:32 Dest file is protected by Windows File Protection.
2007-07-23 15:22:32 Time stamp of our file: 2002-05-08 07:47:44.000
2007-07-23 15:22:32 Dest file exists.
2007-07-23 15:22:32 Skipping due to "onlyifdoesntexist" flag.
2007-07-23 15:22:32 Will register the file (a type library) later.
2007-07-23 15:22:32 Incrementing shared file count (32-bit).
2007-07-23 15:22:32 -- File entry --
2007-07-23 15:22:32 Dest filename: C:\WINDOWS\system32\msvbvm60.dll
2007-07-23 15:22:32 Time stamp of our file: 2004-02-23 21:42:40.000
2007-07-23 15:22:32 Dest file exists.
2007-07-23 15:22:32 Skipping due to "onlyifdoesntexist" flag.
2007-07-23 15:22:32 Will register the file (a DLL/OCX) later.
2007-07-23 15:22:32 Incrementing shared file count (32-bit).
2007-07-23 15:22:32 -- File entry --
2007-07-23 15:22:32 Dest filename: C:\WINDOWS\system32\comcat.dll
2007-07-23 15:22:32 Dest file is protected by Windows File Protection.
2007-07-23 15:22:32 Time stamp of our file: 2002-05-08 07:47:42.000
2007-07-23 15:22:32 Dest file exists.
2007-07-23 15:22:32 Skipping due to "onlyifdoesntexist" flag.
2007-07-23 15:22:32 Will register the file (a DLL/OCX) later.
2007-07-23 15:22:32 Incrementing shared file count (32-bit).
2007-07-23 15:22:32 -- File entry --
2007-07-23 15:22:32 Dest filename: C:\WINDOWS\system32\msxml6.dll
2007-07-23 15:22:32 Time stamp of our file: 2005-09-08 01:03:50.000
2007-07-23 15:22:32 Dest file exists.
2007-07-23 15:22:32 Time stamp of existing file: 2005-09-08 01:03:50.000
2007-07-23 15:22:32 Version of our file: 6.0.3883.0
2007-07-23 15:22:32 Version of existing file: 6.0.3883.0
2007-07-23 15:22:32 Same version. Skipping.
2007-07-23 15:22:32 Will register the file (a DLL/OCX) later.
2007-07-23 15:22:32 Incrementing shared file count (32-bit).
2007-07-23 15:22:32 -- File entry --
2007-07-23 15:22:32 Dest filename: C:\WINDOWS\system32\msxml6r.dll
2007-07-23 15:22:32 Time stamp of our file: 2005-09-08 01:03:50.000
2007-07-23 15:22:32 Dest file exists.
2007-07-23 15:22:32 Time stamp of existing file: 2005-09-08 01:03:50.000
2007-07-23 15:22:32 Version of our file: 6.0.3883.0
2007-07-23 15:22:32 Version of existing file: 6.0.3883.0
2007-07-23 15:22:32 Same version. Skipping.
2007-07-23 15:22:32 Incrementing shared file count (32-bit).
2007-07-23 15:22:32 -- File entry --
2007-07-23 15:22:32 Dest filename: C:\WINDOWS\system32\COMDLG32.OCX
2007-07-23 15:22:32 Time stamp of our file: 1999-05-07 00:00:00.000
2007-07-23 15:22:32 Dest file exists.
2007-07-23 15:22:32 Skipping due to "onlyifdoesntexist" flag.
2007-07-23 15:22:32 Will register the file (a DLL/OCX) later.
2007-07-23 15:22:32 Incrementing shared file count (32-bit).
2007-07-23 15:22:32 -- File entry --
2007-07-23 15:22:32 Dest filename: C:\WINDOWS\system32\MSCOMCTL.OCX
2007-07-23 15:22:32 Time stamp of our file: 1999-05-13 00:00:00.000
2007-07-23 15:22:32 Dest file exists.
2007-07-23 15:22:32 Skipping due to "onlyifdoesntexist" flag.
2007-07-23 15:22:32 Will register the file (a DLL/OCX) later.
2007-07-23 15:22:32 Incrementing shared file count (32-bit).
2007-07-23 15:22:32 Stop Spooler
2007-07-23 15:22:32 -- File entry --
2007-07-23 15:22:32 Dest filename: C:\WINDOWS\system32\bzpdf.dll
2007-07-23 15:22:32 Time stamp of our file: 2007-03-25 14:03:08.000
2007-07-23 15:22:32 Installing the file.
2007-07-23 15:22:32 Successfully installed the file.
2007-07-23 15:22:32 Start service: spooler
2007-07-23 15:22:32 Start service: cpsvc
2007-07-23 15:22:33 -- File entry --
2007-07-23 15:22:33 Dest filename: C:\Program Files\Bullzip\PDF Printer\gui.exe
2007-07-23 15:22:33 Time stamp of our file: 2007-07-05 22:42:16.000
2007-07-23 15:22:33 Installing the file.
2007-07-23 15:22:33 Successfully installed the file.
2007-07-23 15:22:33 -- File entry --
2007-07-23 15:22:33 Dest filename: C:\Program Files\Bullzip\PDF Printer\gui.exe.manifest
2007-07-23 15:22:33 Time stamp of our file: 2006-12-01 10:11:20.000
2007-07-23 15:22:33 Installing the file.
2007-07-23 15:22:33 Successfully installed the file.
2007-07-23 15:22:33 -- File entry --
2007-07-23 15:22:33 Dest filename: C:\Program Files\Bullzip\PDF Printer\API\COM\bzCfg.dll
2007-07-23 15:22:33 Time stamp of our file: 2007-04-09 15:06:00.000
2007-07-23 15:22:33 Installing the file.
2007-07-23 15:22:33 Successfully installed the file.
2007-07-23 15:22:33 Will register the file (a DLL/OCX) later.
2007-07-23 15:22:33 -- File entry --
2007-07-23 15:22:33 Dest filename: C:\Program Files\Bullzip\PDF Printer\API\EXE\config.exe
2007-07-23 15:22:33 Time stamp of our file: 2007-06-16 12:30:52.000
2007-07-23 15:22:33 Installing the file.
2007-07-23 15:22:33 Creating directory: C:\Program Files\Bullzip\PDF Printer\API\EXE
2007-07-23 15:22:33 Successfully installed the file.
2007-07-23 15:22:33 -- File entry --
2007-07-23 15:22:33 Dest filename: C:\WINDOWS\system32\spool\drivers\w32x86\0\BULLZIP.PPD
2007-07-23 15:22:33 Time stamp of our file: 2007-05-17 20:04:26.000
2007-07-23 15:22:33 Installing the file.
2007-07-23 15:22:33 Creating directory: C:\WINDOWS\system32\spool\drivers\w32x86\0
2007-07-23 15:22:33 Successfully installed the file.
2007-07-23 15:22:33 -- File entry --
2007-07-23 15:22:33 Dest filename: C:\WINDOWS\system32\spool\drivers\w32x86\3\BULLZIP.PPD
2007-07-23 15:22:33 Time stamp of our file: 2007-05-17 20:04:26.000
2007-07-23 15:22:33 Installing the file.
2007-07-23 15:22:33 Successfully installed the file.
2007-07-23 15:22:33 -- File entry --
2007-07-23 15:22:33 Dest filename: C:\WINDOWS\system32\spool\drivers\x64\3\BULLZIP.PPD
2007-07-23 15:22:33 Time stamp of our file: 2007-05-17 20:04:26.000
2007-07-23 15:22:33 Installing the file.
2007-07-23 15:22:33 Creating directory: C:\WINDOWS\system32\spool\drivers\x64
2007-07-23 15:22:33 Creating directory: C:\WINDOWS\system32\spool\drivers\x64\3
2007-07-23 15:22:33 Successfully installed the file.
2007-07-23 15:22:33 -- File entry --
2007-07-23 15:22:33 Dest filename: C:\Program Files\Bullzip\PDF Printer\labels.txt
2007-07-23 15:22:33 Time stamp of our file: 2007-07-05 22:35:02.000
2007-07-23 15:22:33 Installing the file.
2007-07-23 15:22:33 Successfully installed the file.
2007-07-23 15:22:33 -- Icon entry --
2007-07-23 15:22:33 Filename: C:\Documents and Settings\administrator.BSW\Desktop\Bullzip PDF Printer.lnk
2007-07-23 15:22:33 -- Icon entry --
2007-07-23 15:22:33 Filename: C:\Documents and Settings\All Users\Start Menu\Programs\Bullzip\PDF Printer\Options.lnk
2007-07-23 15:22:33 Creating directory: C:\Documents and Settings\All Users\Start Menu\Programs\Bullzip
2007-07-23 15:22:33 Creating directory: C:\Documents and Settings\All Users\Start Menu\Programs\Bullzip\PDF Printer
2007-07-23 15:22:33 -- Icon entry --
2007-07-23 15:22:33 Filename: C:\Documents and Settings\All Users\Start Menu\Programs\Bullzip\PDF Printer\Home Page.lnk
2007-07-23 15:22:33 -- Icon entry --
2007-07-23 15:22:33 Filename: C:\Documents and Settings\All Users\Start Menu\Programs\Bullzip\PDF Printer\Documentation.lnk
2007-07-23 15:22:33 Registering 32-bit DLL/OCX: C:\WINDOWS\system32\oleaut32.dll
2007-07-23 15:22:33 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\oleaut32.dll"
2007-07-23 15:22:33 Registration successful.
2007-07-23 15:22:33 Registering 32-bit DLL/OCX: C:\WINDOWS\system32\olepro32.dll
2007-07-23 15:22:33 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\olepro32.dll"
2007-07-23 15:22:33 Registration successful.
2007-07-23 15:22:33 Registering 32-bit type library: C:\WINDOWS\system32\stdole2.tlb
2007-07-23 15:22:33 Registration successful.
2007-07-23 15:22:33 Registering 32-bit DLL/OCX: C:\WINDOWS\system32\msvbvm60.dll
2007-07-23 15:22:33 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\msvbvm60.dll"
2007-07-23 15:22:33 Registration successful.
2007-07-23 15:22:33 Registering 32-bit DLL/OCX: C:\WINDOWS\system32\comcat.dll
2007-07-23 15:22:33 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\comcat.dll"
2007-07-23 15:22:33 Registration successful.
2007-07-23 15:22:33 Registering 32-bit DLL/OCX: C:\WINDOWS\system32\msxml6.dll
2007-07-23 15:22:33 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\msxml6.dll"
2007-07-23 15:22:33 Registration successful.
2007-07-23 15:22:33 Registering 32-bit DLL/OCX: C:\WINDOWS\system32\COMDLG32.OCX
2007-07-23 15:22:33 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\COMDLG32.OCX"
2007-07-23 15:22:33 Registration successful.
2007-07-23 15:22:33 Registering 32-bit DLL/OCX: C:\WINDOWS\system32\MSCOMCTL.OCX
2007-07-23 15:22:33 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\MSCOMCTL.OCX"
2007-07-23 15:22:34 Registration successful.
2007-07-23 15:22:34 Registering 32-bit DLL/OCX: C:\Program Files\Bullzip\PDF Printer\API\COM\bzCfg.dll
2007-07-23 15:22:34 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\Program Files\Bullzip\PDF Printer\API\COM\bzCfg.dll"
2007-07-23 15:22:34 Registration successful.
2007-07-23 15:22:34 Installation process succeeded.
2007-07-23 15:22:34 Stop Spooler
2007-07-23 15:22:34 Check for existing printer
2007-07-23 15:22:34 Start service: spooler
2007-07-23 15:22:34 Start service: cpsvc
2007-07-23 15:22:35 Install Driver
2007-07-23 15:22:35 printui.dll,PrintUIEntry /ia /m "Apple Color LW 12/660 PS" /h "Intel" /v "Windows 2000" /f "C:\WINDOWS\inf\ntprint.inf" /u
2007-07-23 15:22:41 Install Printer
2007-07-23 15:22:41 printui.dll,PrintUIEntry /if /b "Bullzip PDF Printer" /f "C:\WINDOWS\inf\ntprint.inf" /r "BULLZIP" /m "Apple Color LW 12/660 PS" /z
2007-07-23 15:22:49 Stop Spooler
2007-07-23 15:22:50 Change driver
2007-07-23 15:22:50 Start service: spooler
2007-07-23 15:22:50 Start service: cpsvc
2007-07-23 15:22:50 Need to restart Windows? No
2007-07-23 15:22:55 Deinitializing Setup.
2007-07-23 15:22:55 Log closed.

Thanks for the help.
jr
Site Admin
Posts: 500
Joined: Sun Mar 26, 2006 12:28 pm

Post by jr »

Could you try to run the following command lines:

rundll32 printui.dll,PrintUIEntry /ia /m "Apple Color LW 12/660 PS" /h "Intel" /v "Windows 2000" /f "C:\WINDOWS\inf\ntprint.inf" /u

and

rundll32 printui.dll,PrintUIEntry /if /b "Bullzip PDF Printer" /f "C:\WINDOWS\inf\ntprint.inf" /r "BULLZIP" /m "Apple Color LW 12/660 PS" /z

Does any of them generate the error that you are seeing during installation?

What is the operating system and language in your Citrix installation?

Regards,
Jacob
Gee
Posts: 4
Joined: Wed Jul 11, 2007 8:32 am

Post by Gee »

None of the lines generated the error. After I tried them I realized I hadn't uninstalled the installation that failed, should I have done that first before I tried the lines?

We are running Windows server 2003 std edition English with citrix 4.0
jr
Site Admin
Posts: 500
Joined: Sun Mar 26, 2006 12:28 pm

Post by jr »

It seems there is a timing problem when restarting the spooler service. I have tried to compensate for that in version 3.0.0.274. This is not an official release yet but you can download it from the link below.

(Link was removed. Use the latest version available for download)

Let me know if it works.

Regards,
Jacob
Last edited by jr on Sat Jul 28, 2007 12:10 pm, edited 1 time in total.
Gee
Posts: 4
Joined: Wed Jul 11, 2007 8:32 am

Post by Gee »

Works perfectly, thanks for the help :D :D
/Lasse
OddES
Posts: 1
Joined: Tue Oct 23, 2007 11:14 pm

Still problems with latest version 3.0.0.352

Post by OddES »

Got the same error with the latest version 3.0.0.352 on a Windows 2003 TS with Citrix PS 4.5. Probably time out when stopping Citrix Print Manager Service. My workaround was to stop and temporarely disbale the CtSvs when installing BullZip. Everything went OK and the PDF printer was installed as expected.

/Odd Eirik :wink:
tendon
Posts: 1
Joined: Sat Jan 12, 2008 2:44 pm

error 1005

Post by tendon »

I have error 1005 when trying to pdf the doc.
Who can help me on that ?
Thank you


quote="EagleTG"]Sorry for replying to my own topic... A few things have come to mind.

I've seen this thread, which describes my situation, but that fix doesn't appear to be doing it:
http://www.bullzip.com/phpBB2/viewtopic ... ight=#1900

Also, I'm trying to install the 3.0.0.222 version of BullZip. I'm running from a full administrator account on the machine, and am in "install mode".

One more update: Here's the info that JR requested in the prior thread about similar issues, just in case it comes in handy here. It's a 32-bit server with the 32-bit version of Windows 2003 Server. I've got the 3/25/2007 2:03pm version of bzpdf.dll with file size of 192,512 and version 3.0.0.27.[/quote]
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