Operation could not be completed.specified port is unknown

[hansdgfa]

First, thanks for this great piece of software!

I've installed it on two w2k3 servers with citrix metaframe presentation server 4.02 and on these servers the software works fine.

On our third w2k3 server with citrix 4.0.2 (same software) I receive the following error at the end of the installation:

"Operation could not be completed. The specified port is unknown".
Then there is no Bullzip PDF printer installed.

Is there someone with a solution?

[hansdgfa]

After installing the latest version of Bullzip the message "Operation could not be completed. The specified port is unknown" disappeared.

But when I print a document nothing happens. The job is spooled but disappears.

Maybe I have to reboot the server first....

[jr]

Hi,

Could you try to run the setup program with the /LOG=filename parameter and post the log file?

Regards,
Jacob

[hansdgfa]

Hello Jacob,

Here's the log file:

(thanks in advance)

2007-08-07 14:47:34.871 Log opened. (Time zone: UTC+02:00)
2007-08-07 14:47:34.871 Setup version: Inno Setup version 5.1.13
2007-08-07 14:47:34.871 Original Setup EXE: d:\BullZipPDFPrinter(3.0.0.278).exe
2007-08-07 14:47:34.871 Setup command line: /SL4 $300B0 "d:\BullZipPDFPrinter(3.0.0.278).exe" 3272505 74752 /log=d:\log.txt
2007-08-07 14:47:34.871 Windows version: 5.02.3790 SP1 (NT platform: Yes)
2007-08-07 14:47:34.871 64-bit Windows: No
2007-08-07 14:47:34.871 Processor architecture: x86
2007-08-07 14:47:34.871 User privileges: Administrative
2007-08-07 14:47:39.840 64-bit install mode: No
2007-08-07 14:47:39.840 Created temporary directory: C:\DOCUME~1\ADMINI~1.WEA\LOCALS~1\Temp\3\is-1PA93.tmp
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.100
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.99
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.98
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.97
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.96
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.95
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.94
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.93
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.92
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.91
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.90
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.89
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.88
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.87
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.86
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.85
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.84
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.83
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.82
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.81
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.80
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.79
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.78
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.77
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.76
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.75
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.74
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.73
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.72
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.71
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.70
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.69
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.68
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.67
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.66
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.65
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.64
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.63
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.62
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.61
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.60
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.59
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.58
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.57
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.56
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.55
2007-08-07 14:47:39.981 SCAN SOFTWARE\GPL Ghostscript\8.54
2007-08-07 14:47:39.981 AFPL key found.
2007-08-07 14:47:49.809 Starting the installation process.
2007-08-07 14:47:49.824 Setting permissions on directory: C:\Program Files\Bullzip\PDF Printer
2007-08-07 14:47:49.824 Setting permissions on directory: C:\Program Files\Bullzip\PDF Printer\API\COM
2007-08-07 14:47:49.824 Directory for uninstall files: C:\Program Files\Bullzip\PDF Printer
2007-08-07 14:47:49.824 Will append to existing uninstall log: C:\Program Files\Bullzip\PDF Printer\unins000.dat
2007-08-07 14:47:49.824 -- File entry --
2007-08-07 14:47:49.824 Dest filename: C:\Program Files\Bullzip\PDF Printer\unins000.exe
2007-08-07 14:47:49.840 Time stamp of our file: 2007-08-07 14:47:34.621
2007-08-07 14:47:49.840 Dest file exists.
2007-08-07 14:47:49.840 Time stamp of existing file: 2007-08-01 10:53:19.725
2007-08-07 14:47:49.840 Version of our file: 51.47.0.0
2007-08-07 14:47:49.840 Version of existing file: 51.47.0.0
2007-08-07 14:47:49.840 Installing the file.
2007-08-07 14:47:49.840 Uninstaller requires administrator: Yes
2007-08-07 14:47:49.965 Leaving temporary file in place for now.
2007-08-07 14:47:49.965 -- File entry --
2007-08-07 14:47:49.965 Dest filename: C:\WINDOWS\system32\oleaut32.dll
2007-08-07 14:47:49.965 Dest file is protected by Windows File Protection.
2007-08-07 14:47:49.965 Time stamp of our file: 2000-04-12 14:00:22.000
2007-08-07 14:47:49.965 Dest file exists.
2007-08-07 14:47:49.965 Skipping due to "onlyifdoesntexist" flag.
2007-08-07 14:47:49.965 Will register the file (a DLL/OCX) later.
2007-08-07 14:47:49.965 Incrementing shared file count (32-bit).
2007-08-07 14:47:49.981 -- File entry --
2007-08-07 14:47:49.981 Dest filename: C:\WINDOWS\system32\olepro32.dll
2007-08-07 14:47:49.981 Dest file is protected by Windows File Protection.
2007-08-07 14:47:49.981 Time stamp of our file: 2002-05-08 07:47:44.000
2007-08-07 14:47:49.981 Dest file exists.
2007-08-07 14:47:49.981 Skipping due to "onlyifdoesntexist" flag.
2007-08-07 14:47:49.981 Will register the file (a DLL/OCX) later.
2007-08-07 14:47:49.981 Incrementing shared file count (32-bit).
2007-08-07 14:47:49.981 -- File entry --
2007-08-07 14:47:49.981 Dest filename: C:\WINDOWS\system32\asycfilt.dll
2007-08-07 14:47:49.981 Dest file is protected by Windows File Protection.
2007-08-07 14:47:49.981 Time stamp of our file: 2002-05-08 07:47:42.000
2007-08-07 14:47:49.981 Dest file exists.
2007-08-07 14:47:49.981 Skipping due to "onlyifdoesntexist" flag.
2007-08-07 14:47:49.981 Incrementing shared file count (32-bit).
2007-08-07 14:47:49.981 -- File entry --
2007-08-07 14:47:49.981 Dest filename: C:\WINDOWS\system32\stdole2.tlb
2007-08-07 14:47:49.981 Dest file is protected by Windows File Protection.
2007-08-07 14:47:49.981 Time stamp of our file: 2002-05-08 07:47:44.000
2007-08-07 14:47:49.981 Dest file exists.
2007-08-07 14:47:49.981 Skipping due to "onlyifdoesntexist" flag.
2007-08-07 14:47:49.981 Will register the file (a type library) later.
2007-08-07 14:47:49.981 Incrementing shared file count (32-bit).
2007-08-07 14:47:49.981 -- File entry --
2007-08-07 14:47:49.981 Dest filename: C:\WINDOWS\system32\msvbvm60.dll
2007-08-07 14:47:49.981 Time stamp of our file: 2004-02-23 21:42:40.000
2007-08-07 14:47:49.981 Dest file exists.
2007-08-07 14:47:49.981 Skipping due to "onlyifdoesntexist" flag.
2007-08-07 14:47:49.981 Will register the file (a DLL/OCX) later.
2007-08-07 14:47:49.981 Incrementing shared file count (32-bit).
2007-08-07 14:47:49.981 -- File entry --
2007-08-07 14:47:49.981 Dest filename: C:\WINDOWS\system32\comcat.dll
2007-08-07 14:47:49.981 Dest file is protected by Windows File Protection.
2007-08-07 14:47:49.981 Time stamp of our file: 2002-05-08 07:47:42.000
2007-08-07 14:47:49.981 Dest file exists.
2007-08-07 14:47:49.981 Skipping due to "onlyifdoesntexist" flag.
2007-08-07 14:47:49.981 Will register the file (a DLL/OCX) later.
2007-08-07 14:47:49.981 Incrementing shared file count (32-bit).
2007-08-07 14:47:49.981 -- File entry --
2007-08-07 14:47:49.981 Dest filename: C:\WINDOWS\system32\msxml6.dll
2007-08-07 14:47:49.981 Time stamp of our file: 2005-09-08 01:03:50.000
2007-08-07 14:47:49.981 Dest file exists.
2007-08-07 14:47:49.981 Skipping due to "onlyifdoesntexist" flag.
2007-08-07 14:47:49.981 Will register the file (a DLL/OCX) later.
2007-08-07 14:47:49.981 Incrementing shared file count (32-bit).
2007-08-07 14:47:49.981 -- File entry --
2007-08-07 14:47:49.981 Dest filename: C:\WINDOWS\system32\msxml6r.dll
2007-08-07 14:47:49.981 Time stamp of our file: 2005-09-08 01:03:50.000
2007-08-07 14:47:49.981 Dest file exists.
2007-08-07 14:47:49.981 Skipping due to "onlyifdoesntexist" flag.
2007-08-07 14:47:49.981 Incrementing shared file count (32-bit).
2007-08-07 14:47:49.981 -- File entry --
2007-08-07 14:47:49.981 Dest filename: C:\WINDOWS\system32\COMDLG32.OCX
2007-08-07 14:47:49.981 Time stamp of our file: 1999-05-07 00:00:00.000
2007-08-07 14:47:49.981 Dest file exists.
2007-08-07 14:47:49.981 Skipping due to "onlyifdoesntexist" flag.
2007-08-07 14:47:49.981 Will register the file (a DLL/OCX) later.
2007-08-07 14:47:49.981 Incrementing shared file count (32-bit).
2007-08-07 14:47:49.981 -- File entry --
2007-08-07 14:47:49.981 Dest filename: C:\WINDOWS\system32\MSCOMCTL.OCX
2007-08-07 14:47:49.981 Time stamp of our file: 1999-05-13 00:00:00.000
2007-08-07 14:47:49.981 Dest file exists.
2007-08-07 14:47:49.981 Skipping due to "onlyifdoesntexist" flag.
2007-08-07 14:47:49.981 Will register the file (a DLL/OCX) later.
2007-08-07 14:47:49.981 Incrementing shared file count (32-bit).
2007-08-07 14:47:49.981 Stop Spooler
2007-08-07 14:47:50.528 -- File entry --
2007-08-07 14:47:50.528 Dest filename: C:\WINDOWS\system32\bzpdf.dll
2007-08-07 14:47:50.528 Time stamp of our file: 2007-03-25 14:03:08.000
2007-08-07 14:47:50.528 Dest file exists.
2007-08-07 14:47:50.528 Time stamp of existing file: 2007-03-25 14:03:08.000
2007-08-07 14:47:50.528 Version of our file: 3.0.0.27
2007-08-07 14:47:50.528 Version of existing file: 3.0.0.27
2007-08-07 14:47:50.528 Existing file's MD5 sum matches our file. Skipping.
2007-08-07 14:47:50.528 Start service: spooler
2007-08-07 14:47:50.809 Start service: cpsvc
2007-08-07 14:47:51.262 -- File entry --
2007-08-07 14:47:51.262 Dest filename: C:\Program Files\Bullzip\PDF Printer\gui.exe
2007-08-07 14:47:51.262 Time stamp of our file: 2007-07-27 10:17:18.000
2007-08-07 14:47:51.262 Dest file exists.
2007-08-07 14:47:51.262 Time stamp of existing file: 2007-07-27 10:17:18.000
2007-08-07 14:47:51.262 Version of our file: 3.0.0.278
2007-08-07 14:47:51.262 Version of existing file: 3.0.0.278
2007-08-07 14:47:51.262 Same version. Skipping.
2007-08-07 14:47:51.277 -- File entry --
2007-08-07 14:47:51.277 Dest filename: C:\Program Files\Bullzip\PDF Printer\gui.exe.manifest
2007-08-07 14:47:51.277 Time stamp of our file: 2006-12-01 10:11:20.000
2007-08-07 14:47:51.277 Dest file exists.
2007-08-07 14:47:51.277 Time stamp of existing file: 2006-12-01 10:11:20.000
2007-08-07 14:47:51.277 Version of our file: (none)
2007-08-07 14:47:51.277 Version of existing file: (none)
2007-08-07 14:47:51.277 Installing the file.
2007-08-07 14:47:51.277 Successfully installed the file.
2007-08-07 14:47:51.277 -- File entry --
2007-08-07 14:47:51.277 Dest filename: C:\Program Files\Bullzip\PDF Printer\API\COM\bzCfg.dll
2007-08-07 14:47:51.277 Time stamp of our file: 2007-04-09 15:06:00.000
2007-08-07 14:47:51.277 Dest file exists.
2007-08-07 14:47:51.277 Time stamp of existing file: 2007-04-09 15:06:00.000
2007-08-07 14:47:51.277 Version of our file: 3.0.0.7
2007-08-07 14:47:51.293 Version of existing file: 3.0.0.7
2007-08-07 14:47:51.293 Same version. Skipping.
2007-08-07 14:47:51.293 Will register the file (a DLL/OCX) later.
2007-08-07 14:47:51.293 -- File entry --
2007-08-07 14:47:51.293 Dest filename: C:\Program Files\Bullzip\PDF Printer\API\EXE\config.exe
2007-08-07 14:47:51.293 Time stamp of our file: 2007-06-16 12:30:52.000
2007-08-07 14:47:51.293 Dest file exists.
2007-08-07 14:47:51.293 Time stamp of existing file: 2007-06-16 12:30:52.000
2007-08-07 14:47:51.293 Version of our file: 3.0.0.6
2007-08-07 14:47:51.309 Version of existing file: 3.0.0.6
2007-08-07 14:47:51.309 Same version. Skipping.
2007-08-07 14:47:51.309 -- File entry --
2007-08-07 14:47:51.309 Dest filename: C:\WINDOWS\system32\spool\drivers\w32x86\0\BULLZIP.PPD
2007-08-07 14:47:51.309 Time stamp of our file: 2007-05-17 20:04:26.000
2007-08-07 14:47:51.309 Dest file exists.
2007-08-07 14:47:51.309 Time stamp of existing file: 2007-05-17 20:04:26.000
2007-08-07 14:47:51.309 Installing the file.
2007-08-07 14:47:51.309 Successfully installed the file.
2007-08-07 14:47:51.309 -- File entry --
2007-08-07 14:47:51.309 Dest filename: C:\WINDOWS\system32\spool\drivers\w32x86\3\BULLZIP.PPD
2007-08-07 14:47:51.309 Time stamp of our file: 2007-05-17 20:04:26.000
2007-08-07 14:47:51.309 Dest file exists.
2007-08-07 14:47:51.309 Time stamp of existing file: 2007-05-17 20:04:26.000
2007-08-07 14:47:51.309 Installing the file.
2007-08-07 14:47:51.324 Successfully installed the file.
2007-08-07 14:47:51.324 -- File entry --
2007-08-07 14:47:51.324 Dest filename: C:\WINDOWS\system32\spool\drivers\x64\3\BULLZIP.PPD
2007-08-07 14:47:51.324 Time stamp of our file: 2007-05-17 20:04:26.000
2007-08-07 14:47:51.324 Dest file exists.
2007-08-07 14:47:51.324 Time stamp of existing file: 2007-05-17 20:04:26.000
2007-08-07 14:47:51.324 Installing the file.
2007-08-07 14:47:51.340 Successfully installed the file.
2007-08-07 14:47:51.340 -- File entry --
2007-08-07 14:47:51.340 Dest filename: C:\Program Files\Bullzip\PDF Printer\labels.txt
2007-08-07 14:47:51.340 Time stamp of our file: 2007-07-28 10:53:28.000
2007-08-07 14:47:51.340 Dest file exists.
2007-08-07 14:47:51.340 Time stamp of existing file: 2007-07-28 10:53:28.000
2007-08-07 14:47:51.340 Installing the file.
2007-08-07 14:47:51.340 Successfully installed the file.
2007-08-07 14:47:51.340 -- Icon entry --
2007-08-07 14:47:51.340 Filename: C:\Documents and Settings\All Users\Start Menu\Programs\Bullzip\PDF Printer\Options.lnk
2007-08-07 14:47:51.340 Creating directory: C:\Documents and Settings\All Users\Start Menu\Programs\Bullzip
2007-08-07 14:47:51.340 Creating directory: C:\Documents and Settings\All Users\Start Menu\Programs\Bullzip\PDF Printer
2007-08-07 14:47:51.402 -- Icon entry --
2007-08-07 14:47:51.402 Filename: C:\Documents and Settings\All Users\Start Menu\Programs\Bullzip\PDF Printer\Home Page.lnk
2007-08-07 14:47:51.402 -- Icon entry --
2007-08-07 14:47:51.402 Filename: C:\Documents and Settings\All Users\Start Menu\Programs\Bullzip\PDF Printer\Documentation.lnk
2007-08-07 14:47:51.434 Registering 32-bit DLL/OCX: C:\WINDOWS\system32\oleaut32.dll
2007-08-07 14:47:51.434 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\oleaut32.dll"
2007-08-07 14:47:51.512 Registration successful.
2007-08-07 14:47:51.512 Registering 32-bit DLL/OCX: C:\WINDOWS\system32\olepro32.dll
2007-08-07 14:47:51.512 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\olepro32.dll"
2007-08-07 14:47:51.543 Registration successful.
2007-08-07 14:47:51.543 Registering 32-bit type library: C:\WINDOWS\system32\stdole2.tlb
2007-08-07 14:47:51.543 Registration successful.
2007-08-07 14:47:51.543 Registering 32-bit DLL/OCX: C:\WINDOWS\system32\msvbvm60.dll
2007-08-07 14:47:51.543 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\msvbvm60.dll"
2007-08-07 14:47:51.590 Registration successful.
2007-08-07 14:47:51.590 Registering 32-bit DLL/OCX: C:\WINDOWS\system32\comcat.dll
2007-08-07 14:47:51.590 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\comcat.dll"
2007-08-07 14:47:51.621 Registration successful.
2007-08-07 14:47:51.621 Registering 32-bit DLL/OCX: C:\WINDOWS\system32\msxml6.dll
2007-08-07 14:47:51.621 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\msxml6.dll"
2007-08-07 14:47:52.434 Registration successful.
2007-08-07 14:47:52.434 Registering 32-bit DLL/OCX: C:\WINDOWS\system32\COMDLG32.OCX
2007-08-07 14:47:52.434 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\COMDLG32.OCX"
2007-08-07 14:47:52.527 Registration successful.
2007-08-07 14:47:52.527 Registering 32-bit DLL/OCX: C:\WINDOWS\system32\MSCOMCTL.OCX
2007-08-07 14:47:52.527 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\MSCOMCTL.OCX"
2007-08-07 14:47:52.715 Registration successful.
2007-08-07 14:47:52.715 Registering 32-bit DLL/OCX: C:\Program Files\Bullzip\PDF Printer\API\COM\bzCfg.dll
2007-08-07 14:47:52.715 Spawning 32-bit RegSvr32: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\Program Files\Bullzip\PDF Printer\API\COM\bzCfg.dll"
2007-08-07 14:47:52.746 Registration successful.
2007-08-07 14:47:52.824 Installation process succeeded.
2007-08-07 14:47:52.824 Stop Spooler
2007-08-07 14:47:53.434 Check for existing printer
2007-08-07 14:47:53.434 Start service: spooler
2007-08-07 14:47:53.762 Start service: cpsvc
2007-08-07 14:47:59.090 Install Driver
2007-08-07 14:47:59.090 printui.dll,PrintUIEntry /ia /m "Apple Color LW 12/660 PS" /h "Intel" /v "Windows 2000" /f "C:\WINDOWS\inf\ntprint.inf" /u
2007-08-07 14:48:02.230 Install Printer
2007-08-07 14:48:02.230 printui.dll,PrintUIEntry /if /b "Bullzip PDF Printer" /f "C:\WINDOWS\inf\ntprint.inf" /r "BULLZIP" /m "Apple Color LW 12/660 PS" /z
2007-08-07 14:48:05.309 Stop Spooler
2007-08-07 14:48:06.215 Change driver
2007-08-07 14:48:06.277 Start service: spooler
2007-08-07 14:48:06.574 Start service: cpsvc
2007-08-07 14:48:06.934 Need to restart Windows? No
2007-08-07 14:48:09.949 Deinitializing Setup.
2007-08-07 14:48:09.949 Log closed.

[hansdgfa]

I've rebooted the server and installed the latest version.
Still "Operation could not be completed. The specified port is unknown" at the end of the installation

[logodrillo]

Hi,
had the same problem on my citrix Server with w2k3.

Solved it this way:

1. Reboot the server.
2. Stop the Citrix Print Manager-Service "cpsvc".
3. Install the Bullzip PDF Printer.
4. Start the Citrix Print Manager-Service "cpsvc" again.

maybe it helps

[hansdgfa]

Logodrillo, that was it! Many thanks.

When I looked at this service it was in the stopping state.
Then I rebooted, stopped the service, installed bullzip and started the service again.
Many thanks!

[quote="logodrillo"]Hi,
had the same problem on my citrix Server with w2k3.

Solved it this way:

1. Reboot the server.
2. Stop the Citrix Print Manager-Service "cpsvc".
3. Install the Bullzip PDF Printer.
4. Start the Citrix Print Manager-Service "cpsvc" again.

maybe it helps[/quote]