Installation Problem on Windows 2003 Citrix Server

petervdb · Post by **petervdb** » Fri Apr 27, 2007 3:43 pm

Hi,

I have installed the latest version on my desktop without problems.
When I install the Bullzip PDF Printer (3.0.0.186) on an Windows 2003 Server with Citrix 4 installed on it, I get the following error message:

The specified port is unknown.

hansdgfa · Post by **hansdgfa** » Fri Jun 15, 2007 9:31 am

Same problem over here. But the installation on two other citrix servers was ok. It only occurs on 1 server.

I use the latest version of bullzip and ghostscript.

petervdb · Post by **petervdb** » Fri Jun 15, 2007 9:37 am

Hi,

I have been able to resolve that problem.
Unfortunately I am not able te remember correctly how I did it.

Have you tried installing it when logged on the Console?

hansdgfa · Post by **hansdgfa** » Fri Jun 15, 2007 9:47 am

No i've only tried to install it from a RDP or Citrix client.

I'm gonna try to install it from the console now.

hansdgfa · Post by **hansdgfa** » Fri Jun 15, 2007 9:52 am

Same problem when installing from console.

petervdb · Post by **petervdb** » Fri Jun 15, 2007 10:16 am

Hi,

Are you in installation mode?

hansdgfa · Post by **hansdgfa** » Fri Jun 15, 2007 10:46 am

I've just tried it to install in installation mode.

Unfortunately, the same problem.

mastalampa · Post by **mastalampa** » Wed Jan 02, 2008 4:37 pm

I have the same problem, installing on 2 of the 3 citrix servers went OK.
installing on the Farm server give's me the same error: The specified port is unknown

on Console in installation modus...

mastalampa · Post by **mastalampa** » Fri Jan 04, 2008 3:55 pm

Problem solved

Manualy stop the service:
Citrix Print Manager service (CpSvc.exe)
Print Spooler (spoolsv.exe)

Install and everything must go OK

ps: thx to Jacob

Post by jr » Sun Jan 06, 2008 11:55 am

I'll try to incorporate this into the setup program if it detects the Citrix Print Manager service (CpSvc.exe).

Regards,
Jacob

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